Knowledge Base

The searchable Knowledge Base is currently unavailable. In the meantime, please see some of the most frequently asked questions below:

Q: How do I make an application for Free School Meals (FSM)?
A: Find your school at

Q: Why have I have received a notification email when I did not make an application?
A: Someone could have made an application on your behalf or entered an incorrect email address. Contact the school named in the notification (quoting the OFSM application reference) to resolve this.

Q: How can I change the incorrect spelling of my child's name as shown in my notification email?
A: Contact the school for which the application was made, quoting the application reference issued with your notification.

More information will be provided here when the Knowledge Base is available to search again.